Up to $1000 cashback with Smeg Foodservice

Terms and Conditions

Smeg Foodservice Cashback Promotion

Promotional Period: 1 October to 31 December 2020

  1. Instructions on how to claim and the offer form part of these terms and conditions (“Terms and Conditions”). Participation in this Smeg Foodservice Cashback Promotion (“the Offer”) is deemed acceptance of these Terms and Conditions. This Promotion is not valid on conjunction with any other offer. Claims must comply with these Terms and Conditions to be valid.


  1. The Promoter is Smeg Australia Pty Ltd ABN 33 146 901 082 (“Promoter” or “Smeg”) of 2-8 Baker St Botany NSW 2019.


  1. The Promotion commences at 9:00am (AEST) on Thursday 1st October 2020 (AEST) and closes at 11:59pm (AEDST) on Thursday 31st December 2020 (“Promotional Period”). The Promotional Period may be extended at the sole discretion of the Promoter. Claims received after the Promotional Period will not be accepted.


  1. The Offer must be claimed as a separate redemption to any other offer available at the time.


  1. The Offer is purchase an eligible Smeg Foodservice product and receive a cashback amount, via redemption.


































































  1. For the purposes of these Terms and Conditions:
    1. “Participating Dealer Store” means any one of the Australian dealers / dealer stores that are authorised by Smeg Australia to sell Participating Products and has been invited by the Promoter to participate in the Promotion. Please contact the Dealer prior to purchase to confirm eligibility.
    2. “Participating Product” means any of the Smeg Foodservice products that are supplied by Smeg in Australia and sold by an authorised dealer Store;
      1. Normal manufacturer’s warranty conditions apply


  1. For clarity, participating product does NOT include the following products:
    1. Smeg retail products
    2. Small appliances
    3. Any agency pro-forma product


  1. Not available for any product sold as a factory second or purchases from an auction house.


  1. Not available on purchases from any website which is not an authorised website.



  1. To be eligible for this offer, each claimant must:
    1. be an Australian resident currently living in Australia with an Australian postal address;
    2. be aged 18 years or over, or if under the age of 18, have obtained with consent of their parent/ guardian or business owner to participate in this promotion;
    3. not be a Smeg Australia employee, family or friend of employees purchasing at a discounted rate;
    4. by the Participating Products end user, meaning the claimant must purchase the Participating Product for their own business use and not for re-sale, resupply, rental, hire purchase or any other indirect use;
    5. not claim as part of a multi-residential project, or new homes development sale, or any purchase on a commercial invoice at commercial pricing;
    6. make payment in full during the Promotional Period.


  1. The customer purchase price on Smeg branded foodservice appliances is determined by the Dealer and includes GST.


  1. The cashback is calculated on the customer purchase price of the Smeg-branded foodservice appliances only; it will not include the customer purchase price of any non Smeg-branded products in the transaction. It will not include the installation costs, delivery fees, extended warranty, spare parts and any other costs/fees imposed by the Dealer or any other person.





Validation of Claims:

  1. To redeem the cashback, customers must go to smegfoodservice.com/au and click the promotions tab to complete the online registration form for “Foodservice - Up to $1000 Cashback Promotion” to be a valid claim.


  1. Customers must upload a copy of the Tax Invoice and full paid receipt, verifying the purchase. Sales order documents will not be accepted.


  1. Proof of purchase must clearly show qualifying products purchased, the purchase price and date of purchase.


  1. A copy of the tax invoice and fully-paid receipt can be provided in either of the following ways:
    1. Scan and upload during the registration process, or;
    2. Scan and email to redemptions@smeg.com.au, or;
    3. Photocopy and post to:

Foodservice $1000k Cashback Promotion

Smeg Australia Pty Ltd

2-8 Baker St

Banksmeadow NSW 2019


  1. All components of the claim must be finalised and received by Smeg Australia Pty Ltd on or before 31st March 2021.


  1. The Promotional Period may be extended at the sole discretion of the Promoter. Claims received after the Promotional Period will not be accepted.


  1. Final claims will be issues with a unique customer number to track your claim. Please keep a copy of the code on hand to reference in any future correspondence.


  1. When claim has been verified against receipt details, an email will be sent confirming approval of your registration. If no email address has been provided, confirmation and approval of your registration will be via post. Please allow four (4) weeks from the date of the receipt of your invoice for notification of approval.


  1. Claimants must retain their original purchase receipt(s) for all claims as proof of purchase. Failure to produce the proof of purchase for all claims when requested may, in the absolute discretion of the Promoter, result in an invalid claim and forfeiture of any right to The Offer.


  1. The Promoter reserves the right to verify the validity of all registrations and disqualify any claimant for tampering with the registration process or for submitting a warranty, which is not in accordance with these Terms and Conditions.


  1. The Promoter accepts no responsibility for illegible, late, lost or misdirected registrations.


  1. Incomplete, indecipherable or illegible claims will be deemed invalid. Any incorrect details submitted may render the corresponding claim invalid.


  1. The Promoter’s decision is final and no correspondence will be entered into in relation to any such decisions.


  1. To the extent permitted by law, in consideration for the Promoter accepting the claimants claim registration, the claimant releases and forever discharges the Promoter form all actions, suits, proceedings, claims, demands, damages, penalties, costs or expenses (Claims) that the claimant may have or may have had but for this release arising from or in connection with any claimant’s participation in the Offer and acceptance and use of the redemption amount. The claimant indemnifies and hold harmless the Promoter to the extent permitted by law in respect of any Claim by any person (including but not limited to other claimants who participate in the Offer), arising as a result of in connection with the claimant’s participation in the Offer.


  1. If the Offer is interfered with in any way or is not capable for being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, acting reasonably, to the fullest extent permitted by law:


  1. To disqualify any claimant; or
  2. To modify, suspend, terminate or cancel the Offer (or any part of the Offer).


  1. The Promoters decision is final and no correspondence will be entered into in relation to any such decisions.


  1. To the extent permitted by law, the Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or online registration form to be received by the Promoter on account of technical problems or traffic congestion on the Internet or at any website, including any injury or damage to the claimants or any other persons computer related to, or resulting from, participation or downloading any materials in connection with the Offer.


  1. The Promoter reserves the right to substitute the Offer with an alternative offer of equal or greater value.


  1. If a Participating Product is returned for a refund, exchange, or purchase is not finalised, the offer is disqualified for the product in question and the claimant will not be refunded that portion of the return price.


  1. Any costs associated with this Promotion is each claimant’s responsibility. All other ancillary costs including but not limited to insurance, taxes (excluding GST) and any and all other expenses are the responsibility of the claimant. The Promoter makes no guarantee of the availability of its web services and will not be held responsible for any interruption of service that may interfere with a claimant’s ability to participate in this Promotion.


  1. Subject to these Terms and Conditions and to the maximum extent permitted by law, the Promoter (including its offers, employees and agents) excludes all liability (including negligence) for any personal injury, or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion.


  1. Nothing in this agreement limited, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the Australian Securities and Investment Commission Act 2001 (Cth) or similar consumer protection laws in the States and Territories of Australia. Except for any liability that cannot be law be excluded, including the Non Excludable Guarantees, the Promoter (including its respective officers, affiliated companies, employees and agents) excludes all liability (including negligence), for any personal injury, or any loss or damaged (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion. If the Promoter is able to limit the claimants remedy for a breach of a Non-Excludable Guarantee, the liability of the Promoter (as the case may be) for breach of the Non-Excludable is limited to one or more of the following at its option:


  1. In the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the good or of acquiring equivalent goods or the payment of the cost of having the goods repaired; or
  2. In the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again


  1. The Promoters collection, use and disclosure of personal information (“PI”) is subject to Smeg Australia’s Privacy Policy (available at smeg.com.au) and is incorporated into this agreement. The Promoter collects PI in order to conduct the Offer, and may for this purpose disclose PI to third parties, including but not limited to agents, contractors and service providers and to any Government authorities and agencies. The cashback is conditional on providing this PI and without this PI, the Promoter cannot process any claims. The claimant consents to the information they submit with their claim being entered into a database and the Promoter may use this information in any media for future promotional, marketing and publicity purposes without any further reference, payment or other correspondence to the claimant. All personal details of the claimants will be stored at the office of the Promoter. A request to access, update or correct any information should be directed to that office.

For enquiries, please contact:
Smeg Australia
Ph: 02 8667 4888
E: info@smeg.com.au