Dishwasher 90 day money back guarantee

Terms and Conditions

Smeg Dishwasher 90 day Money Back Guarantee Promotion

Promotional Period: 1 April 2019 to 30 June 2019


  1. Information on Smeg Dishwasher 90 day Money Back Guarantee Promotion (The Offer) forms a part of these terms and conditions.
  2. The Offer must be claimed as a separate redemption to any other offer available at the time.
  3. Normal manufacturer’s warranty conditions apply.
  4. The Offer is only valid for purchases made in Australia.
  5. The Offer is valid up to 90 days after the purchase date
  6. The Offer is only available on purchases that have been paid for in full during the promotional period.
  7. The Offer is NOT available on sales which have been reserved with a deposit.
  8. The Offer is only valid for qualifying Smeg-branded products only, purchased from a Smeg authorised retailer displaying advertising for the promotion in store during the promotional period commencing during the promotional period.
  9. The Offer is ONLY valid for Smeg Dishwashers ONLY
  10. The Offer is:

a. 90 day Money Back Guarantee on Smeg Dishwashers ONLY


  • Only one claim single transaction is permitted.
  • Allow 10 working days for process.
  • Product must be paid in full including applicable proof of purpose.
  • Any additional extra costs via Dealer customer must refer back to Dealer.
  1. Smeg Aust is NOT responsible for any costs of removal or damages to Kitchen Cabinetry.
  2. If, within 90 days of delivery, you are not totally satisfied with your Smeg dishwasher, you can arrange to have the unit collected (in the condition in which it was delivered, including all accessories and instructions) by Smeg Australia.
  3. To arrange pickup, customers must fill out the form at or contact
    Smeg Aust Service Division – Botany 
    Contact Details :02 86674833 or
  4. After verifying the authenticity of your claim and checking that the dishwasher returned is complete and in the condition in which it was delivered, Smeg will provide a full refund.
  5. The Offer is available for retail sales only from an authorised Smeg retailer.
  6. The Offer is NOT available to any multi-residential project, or new homes development sale, so is not available for any product purchased on a commercial invoice at commercial pricing.
  7. The Offer is NOT available for any product sold as a factory second or purchased from an auction house,
  8. The Offer is NOT available on purchases from any website which is not an authorised website.
  9. Personal retail shoppers only. The Offer is NOT transferable or exchangeable and cannot be taken as cash.
  10. Employees and families of the promoter and its agencies are ineligible.
  11. The Promoter reserves the right to verify the validity of all registrations and disqualify any claimant for tampering with the registration process or for submitting a warranty, which is not in accordance with these terms and conditions.
  12. The promoter accepts no responsibility for illegible, late, lost or misdirected registrations.
  13. Incomplete, indecipherable or illegible claims will be deemed invalid. Any incorrect details submitted may render the corresponding claim invalid.
  14. The Promoter’s decision is final and no correspondence will be entered into in relation to any such decisions.
  15. Any tax liability arising as a result of accepting redemption amounts is the responsibility of the claimant.
  16. To the extent permitted by law, the Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or online registration form to be received by the Promoter on account of technical problems or traffic congestion on the Internet or at any website, including any injury or damage to the claimant’s or any other person's computer related to or resulting from participation or downloading any materials in connection with the Offer.
  17. To the extent permitted by law, in consideration for the Promoter accepting the claimant’s claim registration, the claimant releases and forever discharges the Promoter from all actions, suits, proceedings, claims, demands, damages, penalties, costs or expenses (Claims) that the claimant may have or may have had but for this release arising from or in connection with any claimant’s participation in the Offer and acceptance and use of the redemption amount. The claimant indemnifies and holds harmless the Promoter to the extent permitted by law in respect of any Claim by any person (including but not limited to other claimants who participate in the Offer), arising as a result of or in connection with the claimant’s participation in the Offer.
  18. If the Offer is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, acting reasonably, to the fullest extent permitted by law:
    1. to disqualify any claimant; or
    2. to modify, suspend, terminate or cancel the Offer (or any part of the Offer).
  19. Nothing in this agreement limits excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the Australian Securities and Investments Commission Act 2001 (Cth) or similar consumer protection laws in the States and Territories of Australia ("Non-Excludable Guarantees"). Except for any liability that cannot by law be excluded, including the Non Excludable Guarantees, the Promoter (including its respective officers, affiliated companies, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion. If the Promotor is able to limit the claimant’s remedy for a breach of a Non-Excludable Guarantee, the liability of Promotor (as the case may be) for breach of the Non-Excludable Guarantee is limited to one or more of the following at its option:
    1. in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods or the payment of the cost of having the goods repaired; or
    2. in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again.
  20. The Promoter’s collection, use and disclosure of personal information (“PI”) is subject to the Smeg Privacy Policy (available at and is incorporated into this agreement.  The Promoter collects PI in order to conduct the Offer, and may for this purpose, disclose PI to third parties, including but not limited to agents, contractors and service providers and to any Government authorities and agencies. The cash back is conditional on providing this PI and without this PI, Promoter cannot process any claims. The claimant consents to the information they submit with their claim being entered into a database and the Promoter may use this information in any media for future promotional, marketing and publicity purposes without any further reference, payment or other correspondence to the claimant. All personal details of the claimants will be stored at the office of the Promoter.  A request to access, update or correct any information should be directed to that office.
  21. Any costs incurred by the claimant associated with claiming the Offer, including any costs of removal or damages to Kitchen Cabinetry, accessing the Smeg website, telephone enquiries in relation to The Offer, and mailing any required documents are the sole responsibility of the claimant.


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